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Terms & Conditions

These terms apply to the entire contents of this website under the domain name (the "Website") and to any correspondence by e-mail between us and you.

The Website is operated by healthlink at 21f Station Road, Portslade, Brighton, East Sussex, BN41 1GX, UK, which is run as a real world shop which customers can visit if they so wish, between the hours of 9.00AM to 5.30PM, Monday to Saturday. All goods offered for sale on the website are stocked within these premises except where noted.

Making A Purchase

Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy, put them into the shopping cart and click on "confirm". After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We regret that the online store does not show 'real time' stock availability and as such items may be temporarily unavailable until we receive our next orders which arrive regularly.

Credit Card Security

Are you hesitant about using your credit card information online?

You can rest assured that online shopping with is protected and safe. We use SHOPIFY as our webhost who use the highest levels of encryption and are Level-1 PCI compliant, so you don't need to worry about the security of your credit card data.

You will receive a confirmation that your payment has been processed. Please note that at no point is passed any details regarding your credit card. We are also able to process your card payment offline if you prefer. Please note that this is essentially a back up procedure and online payment is the preferred method. If you would like to pay for your order via telephone please complete checkout, but choose the 'Quote' option in the type of payment preferred, then contact us on 01273 420120 for further instructions.


Placing an order on this site shows acceptance of all terms and conditions contained within the 'Terms and Conditions of Use' section of this site. Pictures on this website are for guidance only, colours and images may vary. The online store & order confirmation do not show 'real time' stock availability and whilst we aim to keep the catalogue up to date, some items may be out of stock at the time your order is processed. If you wish to be advised of any out of stock items before despatch, then please note it in the special instructions area of checkout. Prices are subject to change without notice, but we would only do this if the price rise is large and usually send goods at the price you paid at order time.

Tax Charges

All prices include VAT (where applicable) at the prevailing rate.

Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us. If you do not accept these terms, do not use the Website.


1.1 You may access most areas of the Website without registering your details with us. Certain areas of the Website are only open to you if you register.

1.2 By accessing any part of the Website, you shall be deemed to have accepted these terms in full. If you do not accept these terms in full, you must leave the Website immediately.

1.3 may revise these terms at any time by updating this posting. You should check the Website from time to time to review the then current terms, because they are binding on you. Certain provisions of these terms may be superseded by expressly designated legal notices or terms located on particular pages on the Website.


2.1 You are permitted to print and download extracts from the Website for your own use on the following basis:

2.1.1 no documents or related graphics on the Website are modified in any way;

2.1.2 no graphics on the Website are used separately from accompanying text; and

2.1.3 copyright and trade mark notices and this permission notice appear in all copies.

2.2 Unless otherwise stated, the copyright, trademarks, logos and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by or its licensors. For the purposes of these terms, any use of extracts from the Website other than in accordance with paragraph 2.1 above for any purpose is prohibited. If you breach any of these terms, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.

2.3 Subject to paragraph 2.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without prior written permission.

2.4 Any rights not expressly granted in these terms are reserved.


3.1 While endeavours to ensure that the Website is normally available 24 hours a day, shall not be liable if for any reason the Website is unavailable at any time or for any period.

3.2 Access to the Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond control.


4.1 Other than personally identifiable information or sensitive information, which is covered under the Privacy Notice, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. shall have no obligations with respect to such material. and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.

4.2 You are prohibited from posting or transmitting to or from the Website any material:

4.2.1 that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, violent, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience; or

4.2.2 for which you have not obtained all necessary licences and/or approvals; or

4.2.3 which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world.

4.3 You must not misuse the Website by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

4.4 If you breach paragraph 4.3, you will commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities. In the event of such a breach, your right to use the Website will cease immediately.

4.5 shall fully co-operate with any law enforcement authorities or court order requesting or directing to disclose the identity or locate anyone posting any material in breach of paragraph 4.2 or paragraph 4.3.


5.1 You may link to the Website, provided you do so in a way that is fair and legal and does not damage reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

5.2 You must not establish a link for the Website from any website that is not owned by you.

5.3 The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page. reserves the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with paragraph 4 above.

5.4 may from time to time establish relationships with other organisations that will enable you to access their websites directly from the Website. Each such link is provided solely for your convenience. If you use these links, you leave the Website. Each such organisation operates its own policy regarding the sale or other disposal of personal data and the use of cookies. If you have a particular interest in, or concerns regarding the way your data will be used then you are advised to read the privacy statement and other policies on any website you may have accessed in this way.

5.5 will try to provide you with links to good quality, reputable websites which we believe will be of interest and relevant to you, but please note that has not reviewed all of these third party websites and they are not under control and is not responsible for and does not contribute to the content of such websites. When you click through to any of these websites you leave the area controlled by . does not endorse or make representations, whether as to quality, propriety or otherwise, about such websites, or any material found there, or any results that may be obtained by using them, nor does it accept responsibility for any issues arising in connection with the third party's use of your data, the website content or the services offered to you by these websites.


6.1 Each registration is for a single user only. does not permit you to share your user name and password with any other person nor with multiple users on a network.

6.2 Responsibility for the security of any passwords issued rests with you.


The number and availability of offers stated is dependent on availability of stock.


8.1 The Website is provided free of charge and without warranties or guarantees. While endeavours to ensure that the information on the website is correct, does not warrant the accuracy and completeness of the material on the Website. Information contained on the Website may contain technical inaccuracies or typographical mistakes. may update or make changes to the material on the Website, or to the products and prices described in it, at any time without notice. The material on the Website may be out of date, and makes no commitment to update such material.

8.2 The material on the Website is provided on an "as is" basis, without any conditions, warranties or other terms of any kind either express or implied. Accordingly, to the maximum extent permitted by law, provides you with the Website on the basis that excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions as to non-infringement, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms might have effect in relation to the Website.

8.3 You accept the risk that data transmitted electronically to via the Website or otherwise may be intercepted before reaching or accessed from data storage means by third parties unauthorised by and may be exploited unlawfully by the said unauthorised third parties. does not assume responsibility for guarding against the acts of the said unauthorised third parties.


9.1 , any other party (whether or not involved in creating, producing, maintaining or delivering the Website), any of holdings, and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, special, punitive or consequential loss or damages, or any loss of income, profits, anticipated savings, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses, worms, Trojan horses, logic bombs or other malicious or technologically harmful items that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website, or your downloading of any material from the Website or any websites linked to the Website.

9.2 Nothing in these terms shall exclude or limit liability for:

9.2.1 death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); or

9.2.2 fraud or fraudulent misrepresentation; or

9.2.3 any liability which cannot be excluded or limited under any applicable law.

9.3 If your use of material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.


These terms shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.