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Privacy Policy

Healthlink does not disclose buyers' information to third parties. All your details are held securely on our encrypted servers. We will only use the information we collect about you lawfully (in accordance with the data protection act 1998). We are registered at the 'Information Commissioner's Office', and as such, comply with all Government led initiatives to protect Internet shoppers.

We only collect information about you for two reasons: firstly to process your order, and secondly to provide you with the best possible service.

If you have opted-in to receive such updates, We may use your information to update you about offers and new products - however, this will only be with your consent.

When you place an order, we need to know your name, address, email address and payment details. This is required for us to process and fulfil your order. You will have the option to withhold any personal information that is not required for us to process your order.

Healthlink does not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

Healthlink follows strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK Data Protection legislation.

Healthlink does not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by using the 'Contact' form provided.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using cookies that would be stored on your browser. You will need to have cookies enabled in your browser settings to use our website correctly with its full functionality. The information collected in this way can be used to identify you unless you modify your browser settings.


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

How do we use cookies?

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.  You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional Cookies

This Website Will:

  • Offer Live Chat Support (If available)
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not

  • Share any personal information with third parties.

How to control cookies

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.